Our Telecom services encompass traditional and latest technologies to facilitate communication in your organization by providing latest business communication telephony tools. We can help consolidate and simplify your network so that you can save on cost and time.Telecommunications, also known as telecom, is the exchange of information over significant distances by electronic means, referring to all types of voice, data and video transmission.
Private Automatic Branch exchange (PABX) is a telecommunications system that originated from the old Private Branch exchange (PBX) that required huge equipment and a switchboard. PABX was developed in order to automate the functions of the PBX that required a manual operator. The resulting system was more compact and efficient; it also included many new features that revolutionized the communication industry.
PABX automatically routes and manages inbound calls to an automated interactive attendant or the appropriate department. It also facilitates outbound calls from common trunk lines. Most systems also include features such as call conferencing and cost management. Some of the features and functions that are available are:
- Call screening
- Conference rooms
- Directory dialing
- Voicemail broadcast grouping
- Direct inward dialing
- Call queuing
- Live monitoring