VEUTEL Solution by Orange Communication

VEUTEL

Service Area

Contact Centres, Enterprises


Category:

Call Centre Solutions


Service:

Implementation & Managed Support

Project Information

  • Category:

    Contact Centre Platform

  • Servicable Location:

    UAE (Dubai, Abu Dhabi, Sharjah)

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Omnichannel Ready

VEUTEL enables voice, chat, email, and messaging with skills‑based routing and supervisor tools.

Insight & Control

Live dashboards, recordings, and wallboards empower supervisors with KPIs and historical analytics.

  • Skills‑based routing (ACD)
  • IVR, queue, callback features
  • Agent/supervisor consoles
  • Wallboards & live KPIs
  • CRM integration & APIs
VEUTEL Deployment UAE
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